This warranty applies to all The North Face branded products. If your product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion.
Only original, unaltered and unmodified items and workmanship are covered.
Charges will be assessed if cleaning is necessary or product may be returned to you if it cannot be adequately cleaned. To dry, stuff shoes and air-dry for best results. The north face down jacket 700 parts for sale You can wash it with similar garments that are not heavily soiled. But we have heard from folks whose well-loved and cared for Superlight sleeping bags are still going strong!
This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
The products eligible for the lifetime warranty are covered to the original owner, for the lifetime of the product. Unfortunately, this does not mean your lifetime.
But we have heard from folks whose well-loved and cared for Superlight sleeping bags are still going strong! All shipping to Warranty must be pre-paid and insured.
Our policy requires that products accepted for repair be clean.
Charges will be assessed if cleaning is necessary or product may be returned to you if it cannot be adequately cleaned.
Want to begin a warranty claim?
Once the DWR wears off, water will soak into the outer fabric layer of the jacket and sit on the waterproof membrane. The north face down jacket 700 parts for sale This can cause loss of loft, the ability of your down product to keep you warm. Waterproof pants with a soft lining for wet-weather protection that doesn’t compromise comfort.
Download and send the Warranty Return Form Did you want to begin a return instead? The North Face is not responsible for direct, incidental or consequential damages for any reason including damage resulting from a breach of a warranty or condition such as scratches in a device surface, lost data or lost or destroyed personal property.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
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Some states do not allow limitations on how long an implied warranty lasts, so the above limitations on the duration of the warranty may not apply to you.
This warranty gives you specific legal rights; you may have other rights, which vary from state to state.
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Wear and tear is damage that naturally and inevitably occurs as a result of normal use. Please make sure that the shipping is prepaid, the package is insured for full replacement value and you use a shipping method that will provide you with a tracking number.
Please mark the areas in question on the product with colored tape or masking tape, so we can find them easily, and make sure that your note describes their location.
Please send the product in clean.
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California State law requires that products accepted for repair be clean. Soiled garments and sleeping bags will be sent out to a professional cleaning service prior to the repair, and we will assess an extra charge for that service.
Also, sending out a product for cleaning adds an unexpected delay of two weeks or more. When returning tents, packs, or shoes, please brush off any dirt, and sponge clean, if needed.
Tents, packs, and footwear not clean enough to work on will be returned to you. We understand that this may be inconvenient, but we want to ensure the health and welfare of our Warranty Department staff.
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If the product is not repairable, or if the cost of repairing the item exceeds the cost of a new one, we will replace it. Our typical turnaround time is weeks from the time we receive your product until it is returned to you.
16.02.2020 – Standard fit Fixed, helmet-compatible hood Snap-away powder skirt with gripper elastic Two zippered chest pockets Zippered hand pockets Internal goggle pocket Underarm vents Zippered wrist pocket with goggle wipe Wrist gaiters Waterproof external zips. Slim fit Removable, helmet-compatible hood Bonded, four-way stretch, snap-away powder skirt Grosgrain overlays on interior Two zippered chest pockets Zippered hand pockets Two internal media pockets with media port Two internal, stretch goggle pockets Underarm vents Zippered wrist pocket with goggle wipe Integrated cuff gussets Wrist gaiters with thumbholes Watch window Waterproof external zips. Allow your shoes to fully dry. Want to begin a warranty claim? Standard fit GORE-TEX 2L shell Fixed deep snorkel hood with premium, luxe, removable faux-fur ruff Stormflap with magnetic closure covers the two-way center front zip Covered, zippered handwarmer pockets Internal, zippered, media-compatible pocket Internal stash pockets Internal cuff gaiters Drop-tail hem Embroidered logo on left chest and back-right shoulder.
In some cases we can get it back to you sooner. In some cases, it may take longer. During peak season our turnaround time can be longer than eight weeks.
If your product needs to be sent out to be cleaned, you may expect up to two additional weeks before it will be returned to you. As stated in our warranty policy, the customer pays the shipping charges to send products to the Warranty Department.
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If you request that we return your product by UPS Overnight or 2nd Day Air, the additional shipping charges will be billed to you. The cost of non-warranty repairs varies from one repair to another, depending on the cost of the materials and length of time it takes for us to do the repair.
After your product is evaluated, we will send you a letter with the final repair costs, and request that you call us to approve the charges.
You can track your package with your shipper to determine if and when it has been delivered. Again, our typical turnaround time is weeks from the day we receive your product at our facility until it is returned to you.
If you have further questions, please call the Warranty Department, at If your buckle is broken or misplaced we would be happy to send you a new one.
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Please provide your name and address, along with a description of the buckle, including the width of the strap the buckle is attached to in inches and a picture of the buckle if possible.
Please make sure that the shipping is prepaid and the package is insured for full replacement value.
Enclose a short note identifying the problems, and remember to include your street address or a place where someone will be home to sign for a package, since we return items by United Parcel Service.
Please mark the areas in question on the product with colored tape or masking tape so we can find them easily, and make sure that your note describes their location.
Soiled products will be sent out to a cleaner prior to the repair and we will assess an extra charge for that service. Limited Warranty Policy and Guidelines.
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